contact us

send us your message

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

FREQUENTLY ASKED QUESTIONS

Learn more about our services and why we love to create digital experiences for our clients.

1. What can you help me with?

With whatever we can. Preparing cost analysis, establishing team roles, creating roadmaps. Defining business goals, key business values, target users, main features, prioritising. We can find you similar projects that are already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frame, establishing project status and preparing project estimation. We'll be happy to outline project specification, prepare wireframes, details concerning integrations with external services, API documentation, required features list.

In terms of project development we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles. We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.

2. How do I create a product with you?

If you have an idea contact us by our online form, e-mail or phone. We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation. If you don't know how to get around to it, go ahead and read our blog entry on how to write a project brief.

3. Should I create a mobile or a web app?

Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app — you can  learn more about PWA on our blog. But remember that sooner or later you may need both mobile and web app and when that moment comes we are here for you :)

4. What do I need to know before contacting you?

Well, the most important thing to know is what do you want to accomplish. Why do I need this software? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. If you have no experience in app development feel free to read our blog entry on that topic. We'll also be glad to help you get started, building projects from scratch is nothing new for us.

7. How do you guarantee product quality?

We evaluate the result after every two weeks, we test our work (we conduct both development and acceptance tests), we present it to you, we apply your feedback so you know you get what you are paying for.

Do you outsource your work?

NO, NO and NO NEVER! From the start or our company more than 20 years ago until today we do not outsource any of our work to any company or companies abroad we also do not partner with any other company. Everything is build in-house by our American developers. We are very proud to mention this as only a hand full companies does this in the US today.

Custom website great! But, Do you hold me hostage forever?

Absolutely NOT!!! The great thing about our company is that you are hiring us to build your website. Once complete you have total ownership of everything. You are not held hostage by us because everything we code is 100% open source which means we do not encrypt any of our code. This allows any other developer to take over your website just in case we don't work out later on... Which won't happen :-)

What if I need HELP, Do you offer support?

Yes, we offer LIFETIME SUPPORT You will be able to change modify or add anything to your website yourself thru the administration (CMS) that we will build for you. But most important you will have access to our developers for any questions you might need. We use the same style of support as apple.com which means we connect to your computer and teach/help you with your questions or modifications to the website. We also give you unlimited training on our administration area. We offer LIFETIME SUPPORT because 99% of our customer only need training once as the administration area is super simple and easy to learn. You don't need any knowledge on coding and you know we are just a phone call way.

Awesome, Now tell me what makes your company different?

We are a reliable company, we have been in business for over 10 years for a reason. Our websites are 100% custom build, with unlimited revisions. We offer life time support! Our web developers have been certified by Google way above average. But most important we are not here just to build your website. We want a long time relationship that you can count on. We are here today and here tomorrow. Our main goal is for your business to succeed online, because your success is our success. We are different because we care about your business goal and we are committed to achieve that goal not matter what it takes! You can count or our team to be there for you ALWAYS!

SEO Are your websites SEO friendly?

100% Yes! Remember we are Google Partners! it's our obligation to you as a customer to make sure your website is visible online. So, for that reason we help you by building the website 100% SEO friendly and we use best practice on web design as requested by our partner GOOGLE. You can see our Google Certified Developers Page Here.

Custom, So you don't do WordPress?

Yes and NO! Everything we do is 100% custom build including the administration area. As a professional web design and web development company we want to provide to our customers the best solution for them. Our custom CMS is better, far more secure, much easier to learn and more flexible than WordPress. However, some customers had used WordPress in the past and want to use it again. We will gladly build their site using WordPress this is not a problem at all to us. But you will be downgrading from a much better CMS platform.

What about hosting, Do I have to host my website with you?

No at all unless you want to! Unlike other web design companies at our level we do not need you to host the website with us. We do provide hosting for our customers but it does not means you are obligated to host with us.

Do you do graphics design and Can you make me a logo?

100% Yes! As mention above, everything we do have unlimited revisions until you are 100% happy with the design. This is also true for our graphics department. We do logo design, business card design, flyer design, brochure design, stationary, banners and much more as we help you build your brand.

Marketing Can you help me with Online Marketing?

100% Yes! We don't just build your the website for you. We do much more than building the website. Our main goal is to help you succeed online. We are in for the long haul, our team is committed to your success and we offer many online marking packages including, Local SEO, National SEO, World Wide SEO and Paid Per Click Advertising (Adwords Account Step) including search network and display network.

How long does it take to build a website?

This is a question we get asked all the time and unfortunately the answer is: it varies. Some sites can take months of design and development; others can take a few weeks. Every business has unique requirements and every customer has different objectives. It’s hard for us to guess, so we tend not to. Through meetings, planning and discussion we’ll be able to understand your requirements and then be able to estimate a project.

How much does a website cost?

Depending on your requirements, our prices vary. Please get in touch for a free quote.

What kind of businesses do you work with?

We work with businesses from a broad range of industries, but primarily have experience working with B2B customers in the Industrial, Educational and Hospitality sectors.


What platform do you build your websites on?

Primarily we use Webflow, Shopify and Wordpress.

need help?

We're always on the clock so feel free to ask us questions!

chat with us

send us an email

give us a call